Private Policy

Effective Date: May 13th, 2025

Creative Impact Solutions (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://creativeimpsol.com, in accordance with applicable laws in the United States (including CCPA/CPRA for California residents) and Canada (PIPEDA).

1. Information We Collect

We collect the following types of information:

a) Personal Information (collected with your consent)

  • Full name

  • Email address

  • Phone number

  • Company name

  • Job title

  • Any other information you voluntarily provide (e.g., via contact forms or consultations)

b) Technical and Usage Data

  • IP address

  • Browser type and version

  • Device type

  • Time zone, location (approximate), and referring pages

  • Pages visited and time spent on the site

This data is collected through tools such as Google Analytics, cookies, and similar technologies to improve our services.

2. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide support

  • Deliver and improve our services (web development, app design, and marketing solutions)

  • Conduct internal analytics and performance tracking

  • Send communications (e.g., newsletters or updates) if you’ve opted in

  • Comply with legal and regulatory obligations

3. Legal Basis for Processing (Canada & California)

We collect and process your information based on:

  • Consent (you voluntarily provide it)

  • Contractual necessity (to provide requested services)

  • Legal obligations

  • Legitimate interest (such as preventing fraud or improving the user experience)

4. Disclosure of Information

We may share your information with:

  • Trusted service providers under contractual obligations (e.g., email platforms, CRM, analytics tools)

  • Legal authorities, if required by law

  • Partners or subcontractors directly involved in service delivery

We do not sell or rent your personal information.

5. International Data Transfers

As we operate in the U.S. and work with international clients, your data may be transferred outside of your country. We implement adequate safeguards (e.g., standard contractual clauses, secure platforms) to ensure your data is protected.

6. Data Retention

We retain your data only as long as necessary to:

  • Fulfill service agreements

  • Meet legal and regulatory requirements

  • Resolve disputes or enforce policies

7. Your Rights (U.S. & Canadian Residents)

If you are in the United States, including California, you have the right to:

  • Request access to your personal data

  • Request deletion or correction

  • Know what categories of data are collected and shared

  • Opt out of marketing communications

If you are in Canada, under PIPEDA, you have the right to:

  • Access your personal data

  • Challenge accuracy and request corrections

  • Withdraw consent at any time

  • Be informed of how data is used and disclosed

To exercise your rights, please email us at:
📧 info@creativeimpsol.com

8. Cookies and Tracking Technologies

We use cookies and similar tools to:

  • Analyze site performance

  • Remember user preferences

  • Improve your browsing experience

You can manage cookie preferences through your browser settings. Note: disabling cookies may affect site functionality.

9. Third-Party Sites

Our website may include links to third-party websites. We are not responsible for their content or privacy practices.

10. Children’s Privacy

Our site and services are not intended for individuals under the age of 13. We do not knowingly collect personal data from children.

11. Updates to This Policy

We may update this policy periodically. The latest version will always be available on this page with the “Effective Date” clearly noted.

12. Contact Us

If you have questions, requests, or concerns regarding this policy or your data:

Creative Impact Solutions
📧 info@creativeimpsol.com
🌐 https://creativeimpsol.com
📍 Based in the United States. Serving clients across the U.S., Canada, and Latin America.