Privacy Policy
Effective Date: May 13th, 2025
Creative Impact Solutions (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://creativeimpsol.com, in accordance with applicable laws in the United States (including CCPA/CPRA for California residents) and Canada (PIPEDA).
1. Information We Collect
We collect the following types of information:
a) Personal Information (collected with your consent)
Full name
Email address
Phone number
Company name
Job title
Any other information you voluntarily provide (e.g., via contact forms or consultations)
b) Technical and Usage Data
IP address
Browser type and version
Device type
Time zone, location (approximate), and referring pages
Pages visited and time spent on the site
This data is collected through tools such as Google Analytics, cookies, and similar technologies to improve our services.
2. How We Use Your Information
We use the information we collect to:
Respond to your inquiries and provide support
Deliver and improve our services (web development, app design, and marketing solutions)
Conduct internal analytics and performance tracking
Send communications (e.g., newsletters or updates) if you’ve opted in
Comply with legal and regulatory obligations
3. Legal Basis for Processing (Canada & California)
We collect and process your information based on:
Consent (you voluntarily provide it)
Contractual necessity (to provide requested services)
Legal obligations
Legitimate interest (such as preventing fraud or improving the user experience)
4. Disclosure of Information
We may share your information with:
Trusted service providers under contractual obligations (e.g., email platforms, CRM, analytics tools)
Legal authorities, if required by law
Partners or subcontractors directly involved in service delivery
We do not sell or rent your personal information.
5. International Data Transfers
As we operate in the U.S. and work with international clients, your data may be transferred outside of your country. We implement adequate safeguards (e.g., standard contractual clauses, secure platforms) to ensure your data is protected.
6. Data Retention
We retain your data only as long as necessary to:
Fulfill service agreements
Meet legal and regulatory requirements
Resolve disputes or enforce policies
7. Your Rights (U.S. & Canadian Residents)
If you are in the United States, including California, you have the right to:
Request access to your personal data
Request deletion or correction
Know what categories of data are collected and shared
Opt out of marketing communications
If you are in Canada, under PIPEDA, you have the right to:
Access your personal data
Challenge accuracy and request corrections
Withdraw consent at any time
Be informed of how data is used and disclosed
To exercise your rights, please email us at:
info@creativeimpsol.com
8. Cookies and Tracking Technologies
We use cookies and similar tools to:
Analyze site performance
Remember user preferences
Improve your browsing experience
You can manage cookie preferences through your browser settings. Note: disabling cookies may affect site functionality.
9. Third-Party Sites
Our website may include links to third-party websites. We are not responsible for their content or privacy practices.
10. Children’s Privacy
Our site and services are not intended for individuals under the age of 13. We do not knowingly collect personal data from children.
11. Updates to This Policy
We may update this policy periodically. The latest version will always be available on this page with the “Effective Date” clearly noted.
12. Email Marketing and Communications
When you receive or interact with these communications, we may process information such as:
- Your email address and contact information
- Email delivery status
- Whether an email was opened
- Links clicked within an email
- Unsubscribe requests
- Other engagement information provided by our email marketing platform
We use this information to manage our communications, understand engagement, improve future messaging, and maintain our contact lists.
We may use third-party service providers, including email marketing platforms, to help deliver and manage these communications. These providers may process information on our behalf in accordance with their own privacy and security practices.
You may unsubscribe from marketing communications at any time by using the Unsubscribe link included in the email.
Unsubscribing from marketing communications will not prevent us from contacting you regarding active projects, requested services, transactions, or other necessary business communications.
13. Contact Information
If you contact Creative Impact Solutions through our website, forms, email, scheduling tools, or other communication channels, we may collect the information you voluntarily provide, such as your name, email address, company or organization, phone number, and message content.
We use this information to respond to inquiries, provide requested information, schedule consultations, and communicate about our services.
Third-Party Services
- Mailchimp for email communications and marketing campaigns
- Calendly for consultation and meeting scheduling
- Website analytics tools to help us understand website usage and improve the user experience
- Contact forms and related website services used to receive and respond to inquiries
14. Contact Us
If you have questions, requests, or concerns regarding this policy or your data:
Creative Impact Solutions
- info@creativeimpsol.com
- https://creativeimpsol.com
- Based in the United States. Serving clients across the U.S., Canada, and Latin America.
